Framework Summary

The framework agreement is designed to be a one stop shop for an organisation’s print and document service requirements.

Lot 1 – Multifunctional/Reprographic Devices and Associated Print Services and Supplies

This Lot is for the provision of Multifunctional/Reprographic Devices and Associated Print Services and Supplies. This Lot provides access to a range of devices from small desk top units through to large reprographics units across a number of specification ranges defined by print speed, covering units up to 140 pages per minute. Devices are mono, colour or colour capable and purchase options include outright purchase and lease options on either a 3, 4 or 5 year basis (short-term lease is also available on a 1, 3 or 6 month basis).

Service and maintenance is delivered through a cost per copy click rate, which is inclusive of service and maintenance, staples and toner; standard service and maintenance providing a standard 4 hour response to fault and 2 hour fix, available 08:30 – 17:00, Monday to Friday, 52 weeks of the year. Enhanced and Basic service and maintenance options are also available from selected suppliers.

Devices are complemented by the supply of printers, print management and other document related software, and a range of support services including free of charge print audits, project management services and IT Support Services.

Nine suppliers have been awarded a place on this Lot and they are detailed below:

It should be noted that the suppliers detailed above with an asterix next to the supplier name are only able to provide the supplies and services under this Lot on a regional basis. They are permitted to supply such supplies and services to the following CPC Member regions:

Arena Group Ltd: East Midlands, North East England, North West England, West Midlands and Yorkshire and Humber

Sharp Business Systems Ltd: East Anglia, East Midlands, London, South East England, South West England, Wales and the West Midlands

United Carlton Office Systems Ltd: North East England, North West England and Yorkshire and Humber

Where Members are procuring under this Lot they should consider all suppliers that are contracted to supply the supplies and services to their specific Member region; the six national providers and the regional providers as appropriate. When conducting a further competition all appropriate suppliers should be invited to submit bids.

Access to the suppliers’ product range and pricing is available via:

Lot 2 – Recycled Technologies

This Lot is for the provision of a range of recycled Technologies and associated supplies and services. The Lot provides access to refurbished (reconditioned) and remanufactured multifunctional devices from small desk top units through to large reprographics units. Recycled elements underpin the provision of the devices available under this lot. The basic lot features include mono, colour and colour capable devices across a number of specification ranges defined by print speed covering units up to 135 pages per minute. Devices are mono, colour or colour capable and purchase options include outright purchase and lease options on either a 3, 4 or 5 year basis (short-term lease is also available on a 1, 3 or 6 month basis).

Service and maintenance is delivered through a cost per copy click rate, which is inclusive of service and maintenance, staples and toner; standard service and maintenance providing a standard 4 hour response to fault and 2 hour fix, available 08:30 – 17:00, Monday to Friday, 52 weeks of the year. Enhanced and Basic service and maintenance options are also available from selected suppliers.

Devices are complemented by the supply of printers, print management and other document related software, and a range of support services including free of charge print audits, project management services and IT Support Services.

Four suppliers are awarded a place on this Lot as detailed below:

Members should note that Ricoh UK Limited and Canon UK Limited are contracted to supply Remanufactured Devices, whilst Apogee Corporation Ltd (Samsung, Kyocera and Sharp devices) and Konica Minolta Limited are contracted to supply Reconditioned Devices.

Access to the suppliers’ product range and pricing is available via:

Lot 3 – Managed Print and Document Services

This Lot is for the provision of Managed Print and Document Services. A Managed Print and Document Service is a service offered by an external provider to optimise or manage an organisation’s document output. The lot provides complete solutions bringing together a comprehensive range of print and document related hardware, software and services (including service and maintenance, project management, print audits, and IT support services) to meet a Members needs for a print and document solution. As part of the solution suppliers may assume responsibility, accountability and overall management of the functionality and performance of the Members’ print and document needs or parts thereof, delivering maximum efficiency through the print and document service. This may include taking over and managing all, or a proportion of existing services, solutions, equipment and resources, or implementation of new equipment, solutions, services and resources, or an optimum combination of both.

Solutions are complemented by the availability of a range of value added services including:

  • IT Cloud Services
  • Scanning and Archiving Services
  • IT Support Services
  • Mail Room Management
  • Mailing Services
  • Offset and Specialist Printing
  • Provision of Consumables – IT and Office Related Consumables
  • Data storage, workflow and management solutions

A range of pricing options are available under this Lot including, but not limited to, an all-inclusive cost per copy (to include all hardware, software and services), lease plus associated service costs, service fee etc.

The term of a managed print and document service should be sufficient to address the breadth of service delivery options and Member expectations. In this respect the lot offers flexible contract capabilities allowing contract terms up to 10 years in length.

Eight suppliers have been awarded a place on this Lot as detailed below:

Lot 4 – Specialist Print Technologies

This Lot is for the provision of Specialist Print Technologies. This Lot provides access to a range of print devices including 3D printers, wide format printers and duplicators.  The devices are complemented by the availability of specialist printing consumables, print management and other document related software, and a range of support services including free of charge print audits, project management services and IT Support Services.

Devices are available via purchase options including outright purchase and lease options on either a 3, 4 or 5 year basis (short-term lease is also available on a 1, 3 or 6 month basis).

Service and maintenance is invariably (though not exclusively) delivered through a cost per copy click rate, which is inclusive of service and maintenance, staples and toner; standard service and maintenance providing a standard 4 hour response to fault and 2 hour fix, available 08:30 – 17:00, Monday to Friday, 52 weeks of the year. Enhanced and Basic service and maintenance options are also available from selected suppliers.

Devices are complemented by the supply of a number of value added supplies and services including digital photographic, video and projection equipment and services.

Four suppliers have been awarded a place on this Lot and they are detailed below:

Access to the suppliers’ product range and pricing is available via:

Lot 5 – Printers and Associated Services and Supplies

This Lot is for the provision of range of printers and associated services and supplies. This Lot provides access to a range of mono, colour and colour capable printers.  The devices are complemented by the availability of associated services including maintenance, free of charge print audits, project management services and IT support services.

Devices are available via outright purchase but also, where relevant and required, on a lease basis over either a 3, 4 or 5 years.

Service and maintenance is also available providing a standard maintenance 4 hour response to fault and 2 hour fix, available 08:30 – 17:00, Monday to Friday, 52 weeks of the year. Enhanced and Basic service and maintenance options are also available from selected suppliers.

Eight suppliers have been awarded a place on this Lot as detailed below:

Access to the suppliers’ product range and pricing is available via:

Lot 6 – Monitors and Associated IT Peripherals and Services

This Lot is for the provision of range of monitors and associated IT peripherals including, but not limited to, cables, keyboards and mice, headsets and earphones, webcams and speakers.  Associated support services include networking services, project management services and IT Support Services.

Devices are available via outright purchase but also, where relevant and required, on a lease basis over either a 3, 4 or 5 years.

Service and maintenance is also available providing a standard maintenance 4 hour response to fault and 2 hour fix, available 08:30 – 17:00, Monday to Friday, 52 weeks of the year. Enhanced and Basic service and maintenance options are also available from selected suppliers.

Five suppliers have been awarded a place on this Lot as detailed below:

Access to the suppliers’ product range and pricing is available via:

Lot 7 – Consultancy Services

This Lot provides access to professional Consultancy Services to provide advice and guidance upon any aspect of the provisions of the wider framework. This Lot is specifically designed to provide Members with a choice of professional organisations who can be called upon to provide consultancy support to deliver such professional advice and guidance to deliver real value, efficiency and effectiveness either during a contract term, or in respect of a new print provision.

Suppliers are unable to supply hardware and software solutions to Members under this Lot, but they will not be prevented from bidding for further competitions, and/or having business directly awarded to them under any of the other wider Framework Lots that may arise from the provision of the advice and guidance they give to a Member under this Lot, where they also have a place on the Framework Lot under which their advice and guidance/service and solution proposals can be fulfilled. It is however a condition, that suppliers must disclose to Members their position on any subsequent Framework Lot where a particular service/solution is recommended to be fulfilled.

Eight suppliers have been awarded a place on this Lot and are detailed below:

Access to the suppliers’ product range and pricing is available via: